Refund Policy
We stand behind our course with a straightforward refund policy designed to give you confidence in your purchase.
Our Refund Policy Overview
At DropshipPro, we're committed to providing high-quality educational content that delivers real value. We understand that purchasing an online course is an investment in your future, and we want you to feel confident in that investment.
We offer a 24-hour money-back guarantee on all our course purchases. This policy is designed to give you enough time to review the course structure and content to ensure it meets your expectations, while also protecting our intellectual property.
24-Hour Money-Back Guarantee
If you're not satisfied with your purchase for any reason, you can request a full refund within 24 hours of your purchase. No questions asked.
This 24-hour window gives you enough time to:
- Review the course curriculum and structure
- Explore the learning platform and interface
- Check out the quality of our educational materials
- Determine if the course aligns with your learning goals
We believe this policy strikes the right balance between giving you confidence in your purchase and protecting our valuable digital content.
How to Request a Refund
To request a refund, simply follow these steps:
- Email our support team at support@dropshippro.com with the subject line "Refund Request"
- Include the following information in your email:
- Your full name
- Email address used for purchase
- Order number or transaction ID
- Date of purchase
- Reason for refund (optional, but helpful for our improvement)
- Our team will process your request within 1-2 business days
- You'll receive a confirmation email once your refund has been processed
Important Note:
Refund requests must be submitted within 24 hours of your purchase. Requests received after this window will not be eligible for a refund except in special circumstances outlined below.
Refund Eligibility
Eligible for Refund
- Request submitted within 24 hours of purchase
- Technical issues preventing course access that our team cannot resolve
- Duplicate purchases (charged twice for the same course)
- Course content significantly different from what was advertised
Not Eligible for Refund
- Request submitted after the 24-hour window
- Completed more than 20% of the course content
- Downloaded course materials or resources
- Change of mind after the refund period
- Lack of time to complete the course
Special Circumstances
While our standard refund policy is limited to 24 hours, we understand that exceptional situations may arise. We may consider refund requests outside the standard window in the following cases:
- Technical Issues: If persistent technical problems prevent you from accessing the course content and our support team is unable to resolve these issues within a reasonable timeframe.
- Medical Emergencies: In case of serious medical emergencies that prevent you from using the course, with appropriate documentation.
- Fraudulent Purchases: If your account was used without your authorization to purchase our course.
These special circumstances are evaluated on a case-by-case basis and require supporting documentation. Please contact our support team at support@dropshippro.com to discuss your situation.
Refund Processing
Once your refund request is approved, here's what you can expect:
- Processing Time: Refunds are typically processed within 3-5 business days from the approval date.
- Refund Method: The refund will be issued to the original payment method used for the purchase.
- Credit Card Refunds: May take an additional 5-10 business days to appear on your statement, depending on your card issuer.
- PayPal Refunds: Usually appear in your PayPal account within 24 hours of processing.
- Course Access: Your access to the course and related materials will be revoked once the refund is processed.
If you haven't received your refund within the expected timeframe, please check with your bank or payment provider first, as processing times can vary. If the issue persists, contact our support team for assistance.
Why We Have This Policy
We've carefully designed our refund policy to balance several important factors:
- Protecting Digital Content: Unlike physical products, digital courses can be easily copied once accessed, which is why we have a limited refund window.
- Customer Confidence: We want you to feel secure in your purchase, knowing you have time to evaluate if the course meets your needs.
- Course Quality: We invest significant resources in creating high-quality, actionable content that delivers real value, and we stand behind that quality.
- Long-term Success: Our business model is built on student success, not one-time sales. We're incentivized to deliver exceptional content that helps you achieve results.
Most of our students find tremendous value in our courses, with many reporting that they recouped their investment after implementing just a few of our strategies. We're committed to your success and provide extensive support through our community and weekly Q&A calls to help you get the most out of your investment.
Questions About Our Refund Policy?
Refund Policy Last Updated: March 28, 2025